"Emotional self-control, delaying gratification and stifling impulsiveness underlies accomplishment of every sort."

"If your emotional abilities aren't in hand, if you don't have self-awareness, if you are not able to manage your distressing emotions, if you can't have empathy and have effective relationships, then no matter how smart you are, you are not going to get very far."

"IQ and technical skills are important, but Emotional Intelligence is the Sine Qua Non of Leadership."